Privacy policy
1. Collection and use of personal data
When you place an order in our online shop, we collect certain personal data in order to process the purchase. This includes your name, billing and delivery address, email address, and payment information.
When you visit our website, the IP address of your device is also automatically collected. This is used to optimize our website and ensure secure operation.
If you sign up for our newsletter or give us your consent to send you promotional material, we will use your contact details to inform you about new products, offers, and relevant updates.
2. Legal Bases for Processing Personal Data
The processing of your personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR) based on the following legal grounds:
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Performance of a contract (Art. 6(1)(b) GDPR) – To process your orders and provide our services.
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Consent (Art. 6(1)(a) GDPR) – For sending marketing emails or newsletter subscriptions.
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Legal obligations (Art. 6(1)(c) GDPR) – To comply with tax and accounting requirements.
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Legitimate interests (Art. 6(1)(f) GDPR) – To analyze user behavior on our website and prevent fraud.
You have the right to withdraw your consent at any time. This can be done via a link included in our emails or by contacting us at support@fashenberg.com.
3. Disclosure and Sharing of Personal Data
We treat your data confidentially and do not share it with third parties without your consent, except in the following cases:
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Compliance with legal obligations – If we are legally required to disclose information (e.g., to tax authorities).
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Contractual processing by service providers – We share your data with logistics companies, payment service providers, and IT service providers to the extent necessary to process your order.
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Legal enforcement – If required, data may be shared to protect our rights or prevent misuse.
All external service providers we work with process your data only on the basis of a data processing agreement according to Art. 28 GDPR, obligating them to protect your data in accordance with applicable privacy laws.
4. Data Processing by Third Parties (Shopify and Payment Providers)
Our online shop is hosted by Shopify Inc. Shopify provides us with the e-commerce platform through which we sell our products.
Shopify Data Processing
Shopify stores your personal data on secure servers and protects it using industry-standard security measures, including firewalls and encryption technologies.
If you use a direct payment option (e.g., credit card payment), your payment data is processed by Shopify. This data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS) and stored only for the duration of the transaction. Afterwards, the data is deleted.
For more information, please refer to Shopify’s Privacy Policy:
🔗 Shopify Datenschutzrichtlinie
Payment Service Providers
We work with external providers such as payment gateways and other payment processors who may process your data to complete transactions. Since this processing is independent of us, we recommend reading the privacy policies of the respective providers.
5. Data Transfer Outside the EU
Some of our service providers, including Shopify, may process data outside the European Union (EU), particularly in Canada and the USA.
For data transfers to non-EU countries, we use Standard Contractual Clauses (SCC) in accordance with Art. 46 GDPR to ensure an adequate level of data protection.
If you have questions or would like a copy of the Standard Contractual Clauses, please contact us at support@fashenberg.com.
6. Security of Your Data
We implement technical and organizational measures to protect your personal data. These include:
- SSL encryption for all data transmitted on our website.
- AES-256 encryption for stored payment information.
- Regular security updates of our IT systems.
Although we apply industry-standard security measures, no Internet transmission is 100% secure. Please avoid sending sensitive data through unsecured channels.
7. Use of Cookies and Tracking Technologies
We use cookies and tracking technologies to analyze and improve your experience on our website.
What types of cookies do we use?
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Necessary cookies: Required for website operation (e.g., shopping cart functionality).
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Analytics cookies: Help us understand user behavior (e.g., via Google Analytics).
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Marketing cookies: Enable targeted advertising (e.g., Google Ads, Facebook Pixel).
How can you manage cookies?
When you first visit our website, you can adjust your cookie preferences in our cookie banner. You can also disable or delete cookies at any time through your browser settings.
8. Changes to This Privacy Policy
We reserve the right to amend or update this privacy policy as necessary. The current version is available on this page at any time.
If significant changes are made (e.g., new types of data processing), we will inform you via email or a notice on our website.
Last updated: 12/02/2025
Contact
This website is operated by Beltamor, a company registered in the Netherlands.
Our trade register number is 78499817.
Address: Vissersdijk Beneden 70, Dordrecht, Zuid Holland, 3319 GW, Netherlands
📧 Email: support@fashenberg.com
📞 Phone number: +3197010278816
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